This Privacy Policy arises from the need to inform our Customers and Users of the general rules of privacy and treatment of their personal data, which, by virtue of our assistance and support services, we apply with strict respect and compliance with the Privacy Protection Regulation. Personal data.

PRinformática always seeks to respect the best practices in the field of security and protection of personal data, having for this purpose adopted procedures that are capable of safeguarding the protection of the data made available to us by all those who in any way relate to the Company.

In this context, PRinformática, has defined a set of clear rules for the processing of personal data, ensuring that all those who entrust us with the processing of their personal data are aware of how the Company treats data and what rights they have in this matter.

The rules provided for in this Privacy Policy complement the provisions regarding the protection and processing of personal data, provided for in the contracts that Customers enter into with PRinformática, as well as the rules provided for in the Terms and Conditions that regulate the offer of the various products and services and which are duly publicized in the respective contracts.

Please read this Privacy Policy carefully because, if you are accessing one of our websites, the provision of your personal data implies the knowledge and acceptance of the conditions contained herein. Thus, by making your personal data available, you are authorizing the collection, use and disclosure of the same in accordance with the rules defined herein.

What does this Privacy Policy cover?

This Privacy Policy applies exclusively to the handling of data that, by virtue of the services provided to our customers and the processing of personal data carried out that may exist in our customers' databases.

On the website of PRinformática you may find links to other websites that are unrelated to the PRinformática. The provision of such links is made in good faith, and the PRinformática be held responsible for the collection and processing of personal data carried out on these websites, nor be held responsible for the accuracy, credibility and functionality of websites belonging to third parties.

Thus, the provision of links to other websites outside the PRinformática does not imply any assumption of responsibility in relation to such websites, and therefore this Privacy Policy does not apply to them. PRinformática considers it imperative to read the Privacy Policies of all websites you visit.

What is personal data?

When we refer to personal data, we refer to any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A person who can be identified directly or indirectly is considered identifiable, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

What kind of personal data do we collect?

PRinformática, within the scope of its activity, it may have access to personal data necessary for the provision of services and/or supply of products, processing data such as name, address, telephone number and e-mail address in this context.

When and how do we access your data?

PRinformática may access your data by telephone, in writing or through one of the websites, always with your consent.

As a rule, personal data are accessed when the Customer requests assistance, whether remote or in person.

Some personal data must be provided and, in case of lack or insufficiency of such data, thePRinformática will not be able to provide the product or service in question, so the Company will inform Customers of the mandatory nature of the provision of data, or its subsequent processing, for the period of time authorized by the National Data Protection Commission, after which they will be deleted.

How can you object to receiving contacts for marketing purposes?

PRinformática may promote actions to publicize new products or services with its Customers by telephone, e-mail, SMS, MMS or any other electronic communications service, unless the Customer has objected when collecting the data.

If you do not wish to receive these communications, you may object, at any time, to the use of your data for marketing purposes, for the sending of informative communications or inclusion in lists or information services. Preferably, you should express this intention in writing.

What measures does PR-Informática adopt to ensure the security of your personal data?

PRinformática assumes the commitment to guarantee the protection of the security of the personal data that may be made available to us. Compliance with these rules constitutes an inescapable obligation of all those who legally access them.

Notwithstanding the security measures adopted by the PRinformática, We are obliged to warn everyone who browses the Internet that they must adopt additional security measures, namely, ensure that they use an up-to-date PC and Browser in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware, and, ensure the authenticity of the websites you visit on the internet, and avoid websites whose reputation you do not trust.

Under what circumstances is there data communication to other entities (third parties and subcontractors)?

PRinformática within the scope of its activity, it may use third parties to provide certain services. Sometimes, the provision of these services implies access, by these entities, to personal data of our Customers. When that happens, the PRinformática takes the appropriate measures in order to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between the PRinformática and the third party(ies).

Therefore, any entity represented by the PRinformática will process the personal data of our Customers, in their name and on their behalf, having the obligation to adopt the necessary technical and organizational measures in order to protect the personal data that they may have access to, against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.

Under what circumstances do we transfer your personal data?

The provision of certain services by the PRinformática may involve the transfer or handling of your data, but the customer is obliged to give us the respective consent, as well as adopt all legal procedures so that this can be done.